Privacy & Cookie Policy

At Gaucín Properties, we respect your privacy and are committed to protecting your personal data. Any information collected by us will never be sold, leased, or distributed to third parties. This policy explains how we look after your personal data when you visit our website or contact us, and informs you of your privacy rights.

1. Who We Are

For the purposes of the General Data Protection Regulation (GDPR), the data controller responsible for your personal data is:

Gaucín Properties

  • Owner/Administrator: Dianne Shotton

  • NIE: X3754237Q

  • Address: Apartado 39, 29480 Gaucín, Málaga

  • Email: dianne@gaucinproperties.com

  • Telephone: +34 697 330 772

2. What Information Do We Collect?

We collect personal information when you voluntarily submit an enquiry form through our website, or when you contact us directly via email or telephone. The data we collect includes:

  • Required details: Your name and email address.

  • Optional details: Your telephone number.

3. How Do We Use Your Information?

We use the information you provide exclusively to:

  • Respond to your requests for information regarding properties for sale.

  • Answer any general enquiries you may have about our services or the local area.

  • Maintain a professional dialogue with you throughout your property search.

4. Our Legal Basis for Processing

We process your personal data based on your explicit consent. Our enquiry forms require you to actively tick an acceptance box agreeing to this Privacy Policy before submission. You can review your Cookie Settings and access this policy at any time via the link at the bottom of our website.

5. When Do We Share Your Data?

We maintain a strict policy of confidentiality. We do not share, sell, or trade your personal data with any third-party marketing or advertising organizations. Your data is only accessed by our internal team to facilitate your property enquiry.

6. Where Do We Store and Retain Your Data?

Our website servers are securely located in the United Kingdom. Form submissions are temporarily held on the server until retrieved by our team.

To ensure we can provide continuous, high-quality service, we keep your enquiry details on our secure local computers and mobile devices. We retain this data only for as long as necessary to fulfill the purposes for which it was collected—such as maintaining our ongoing client relationship—or as required to comply with legal obligations.

7. Your Data Protection Rights

Under data protection laws, you hold several rights regarding your personal information, including:

  • The right to access: You can request a copy of the personal data we hold about you.

  • The right to rectification: You can request that we correct any inaccurate or incomplete data.

  • The right to erasure: You may, at any time, request that we delete your personal data from our systems and devices.

  • The right to restrict processing: You can ask us to suspend the processing of your personal data under certain scenarios.

To exercise any of these rights, simply contact us at dianne@gaucinproperties.com.

Cookie Policy

A cookie is a small data file, often including a unique identifier, that is sent to your device’s browser from a website’s server and stored on your hard drive. Cookies allow websites to function properly, remember your preferences, and aid in secure navigation.

To protect your privacy, your browser only permits a website to access the cookies it has already sent to you, not the cookies sent by other sites.

Types of Cookies We Recognize:

  • First-Party Cookies: Set directly by the website you are visiting and can only be read by that site.

  • Third-Party Cookies: Set by external organizations (such as embedded YouTube videos or analytics tools).

  • Session Cookies: Temporary cookies stored only for the duration of your visit. They are automatically deleted from your device when you close your browser.

  • Persistent Cookies: Saved on your device for a fixed period to remember your preferences (like a login name or language choice) for future visits.

How Gaucín Properties Uses Cookies:

We prioritize your digital privacy. Our website operates with a strict, minimal-cookie approach.

  • Authentication & Navigation: We use only one first-party session cookie. This is strictly necessary to aid navigation and ensure the site functions securely during your visit.

  • No Tracking: This cookie contains absolutely no personal information and is automatically deleted the moment you leave the website.

  • No Third-Party Cookies: We currently do not deploy any third-party tracking, advertising, or analytics cookies on our site.